Spa-Salon Etiquette

Isabella Spa & Salon

Please contact Isabella Spa-Salon if you have any questions or concerns. We’d be more than happy to discuss any questions on pricing, availability, specials and gift certificates.

Please let the staff at Isabella Spa-Salon help you create the best experience possible! Please arrive a few minutes prior to your appointment time. We ask for pertinent information about you, and require a major credit card and telephone number to confirm appointments. Reservations and walk-ins are subject to availability and we ask for 24 hours in advance to cancel or reschedule appointments to avoid being charged in full.


In appreciation for outstanding services, gratuities are left to your discretion, 18-20% is customary. Envelopes are provided at the Spa reception desk or can be added to your credit card.


Gift certificates for Isabella Spa-Salon are ideal all year round for any occasion! Please inquire at our Isabella Spa-Salon reception desk, call 315-781- 5040 or purchase gift certificates online on the gift certificates link at the top of the page.


We require contracts for special events. Please call for additional information.


Please communicate with our Spa reception desk if you have prior knowledge of special requests to add to your services to ensure your overall comfort.